Return and Refund Policy

At LifeCareHerbs, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we are here to help. Please read our return and refund policy carefully to understand the conditions and process.

Refunds

We accept returns only in the case of damaged, defective, or incorrect products received. If you receive a product that is damaged, defective, or different from what you ordered, you must inform us within 48 hours of delivery.

To be eligible for a return, the product must meet the following conditions:

• The product must be unused and in the same condition that you received it.

• The product must be in its original packaging with all labels intact.

• Proof of purchase such as order confirmation or receipt must be provided.

Products that have been opened, used, or damaged due to improper handling by the customer may not be eligible for return.

Non-Returnable Items

If you haven’t received a refund For hygiene and safety reasons, certain products may not be eligible for return once opened or used. This includes health, wellness, and personal care products.

Return Process

To initiate a return request, please contact our support team with your order details and a clear photo of the product showing the issue.

 

You can contact us at:

 

Email: contact@lifecareherbs.com
Phone: +91 70888 6009

 

Once our team reviews and approves the request, we will provide instructions for the return process.

Refunds

After we receive and inspect the returned product, we will notify you about the status of your refund.

If your refund is approved, the amount will be processed within 5–7 business days through the original payment method used for the purchase.

In the case of Cash on Delivery (COD) orders, the refund may be processed through bank transfer or another suitable method after confirmation.

Shipping Charges

Shipping charges are generally non-refundable unless the return is due to a damaged, defective, or incorrect item sent by us.

Order Cancellation

Orders can be cancelled only if the cancellation request is made before the order is shipped. Once the order has been dispatched, cancellation may not be possible.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

 

LifeCareHerbs Support Team

Email: contact@lifecareherbs.com
Phone: +91 70888 6009